How to Choose a Digital Adoption Platform for Microsoft Products

The industry is on the verge of a paradigm revolution. Digital adoption is at the top of boardroom agendas, and global corporate software investment is currently expected to be over $424 billion. There are numerous reasons for this paradigm change.

To begin with, digital empowerment paves the path for better and more efficient organizations, enhanced business outcomes, and, of course, increased firm revenues. To quantify this, Gartner reports that more than half of worldwide CEOs, or 56%, agree that digital advances contribute to improved revenue growth. However, McKinsey stated in 2018 that only approximately 3% of digital transformation programs are completely successful. These figures are especially bleak if your organization is about to undergo a full transformation.

If we specifically talk about Microsoft, end users may find it challenging to use different Microsoft products, especially Dynamics 365, on their own. Now, extensive, drawn-out training programs aren’t the solution. Your clients don’t need to be specialists; all they want is knowledge.  They must work swiftly and effectively. A digital adoption platform for Microsoft offers customers the support they require at the appropriate time without interfering with their work. This article will assist you in successfully preparing your organization for digital transformation by covering why digital transformation efforts fail, how a digital adoption platform can help, and absolute must-haves to consider when selecting a digital adoption platform for your business.

The Benefits of a Digital Adoption Platform

There are various advantages to using digital adoption platform technology. Here are a few examples:

• Staff training may be improved, and training costs may be reduced.
• Return on investment (ROI) for technical investment is high.
• Work effectively with minimum IT assistance.
• Workers’ productivity may increase.
• Reduces onboarding time and keeps it at a minimum.
• Allows your staff to be self-sufficient.
• Can transform your business on several levels
• Improves your organization’s adoption and learning of new technology
• Assists your consumers in learning new software with fewer errors.
• Provides on-screen assistance to your customers.

How to Choose a Platform for Digital Adoption

Although digital adoption software is not new to the market, there are still many growth opportunities. Fortunately, several more competitors have emerged to provide you with better outcomes at a lower cost. If you intend to purchase DAP software for your company, you should be informed of the procedure to be followed before making your final decision.

What you should do is as follows:

Define Your Company’s Requirements

First and foremost, you must be aware of the types of needs that you looking to address with your digital adoption solution. What are you looking to accomplish in the future? Aside from that, you should consider the type of software you want to use in your organization. Perhaps you’d like to put in place a warehouse management system or customer relationship management software.

There is also a variety of additional software that you can use in your business. The new software technology you use allows you to:

• Increase consumer involvement.
• Improve your company’s processes and metrics.
• Enhance your marketing methods.
• Have a competitive edge

To choose the best digital adoption software, mix your business goals with the software you wish to have in the future.

Examine your company’s readiness

Different businesses are at various stages of development. When assessing your company’s readiness, consider factors such as size, culture, staff, digital adoption budget, and technological ability. These elements can have a considerable impact on your choice of digital adoption solution. As a result, you should conduct an in-depth examination of these aspects to determine your company’s level of preparedness.

Budget: Because the cost of each digital adoption platform varies, you must set aside funds to finance the technology. Furthermore, assess whether your company can provide a return on investment during the planned acquisition period. When planning your budget, consider your company’s ambitions to ensure that the platform you choose will allow for future growth. This will help to avoid having to go back to the market for new software because the old one did not support scalability.

Digital Maturity: Do you have the necessary technologies to interface with digital adoption software? Before implementing a digital adoption solution, ensure that your technology is optimized and compatible with the digital adoption software.

Investigate the most appropriate digital adoption platform

After determining your company’s needs and assessing its readiness, it’s time to look for the best software for your needs. As previously stated, there are numerous software readily available on the market. Here are some of the software factors to consider when researching the product:

User-Friendliness

The software you intend to buy should be simple to use and learn. Because DAP enables you to quickly learn and deploy new software, tasks should be simple to complete. Your platform should have an easy-to-understand interface and design. A simple DAP is one that your employees can learn on their own with minimal assistance, one that allows them to try out every feature, provides in-app help, and does not require tutorials.

Analytics

Every firm values business data. Intelligent solutions will enable you to collect business data while also providing actionable insights through data analysis and visualization to better understand the behavior of your organization’s many divisions. Data-driven firms; experts often assume, have a greater potential to increase their client base and boost efficiency. Analytics can help you detect problem areas, uncover errors, and identify tasks that take a long time to complete.

In-App Help

People frequently forget what they have learned and require refresher information. The best DAP software includes tutorial-like resources that you can access at any time. The data is contained within the program, so you do not need to leave your workspace to read a specific document. It is considered that the availability of such in-app assistance motivates users to study more. As a result, a good DAP assists you in clicking into your app to clarify a process or ask a question, and then using the knowledge in your present task.

Customized Training

Many of the training courses you may take are already configured so changes cannot be made. On the other hand, a great digital adoption platform will adjust to your circumstances. As a result, you can alter the DAP training materials to suit your own business requirements. Additionally, you must be able to update your training materials without having to start from scratch.

Scalability and Integration

For their business procedures, many companies frequently use many pieces of software. The requirements of end users should be met by competent DAP software, which should offer seamless integration of all your business apps. A DAP tool should also be enterprise-grade in terms of capabilities and value proposition.

Conclusion

You might need to invest in more software as your company expands if you want to enhance business performance. However, you might also need to invest in a digital adoption program that enables you to combine all technologies in order to efficiently ensure that your employees deliver through the new system. However, you need to be aware of your business’s objectives and assess your organization’s readiness before you purchase a DAP. Get software that is user-friendly, scalable, and easy to modify for training and producing corporate data analysis.